The tour guide was very friendly and informative. The tour and tour bus was hard to find, there was no identification.
Customer
20/01/2020
0 likes this
We will be back
Fantastic excursión! Two places with a lot of history and very well told by the guides. We loved it! Congratulations! Very good service. Perfect attention.
Customer
20/01/2020
0 likes this
Pleasant day thanks
A magnificent excursion, we had a great time. The very professional guide with many resources. A trip through time. We have had a very pleasant day.
Customer
20/01/2020
0 likes this
Only half the tour
The day was not brilliant pouring with rain but El Escorial was worth the visit, our guide Paco (from Venezula) was very informative. The tour was quite comprehensive, and although those who spoke English were in the minority, equal time was given by the guide.
The problem came at the Valley of the Fallen. When we pulled into the car park there was only one coach there, possibly because of the rain - we thought. We lined up outside of building in the pouring rain, this was due to security, and eventually entered in the entrance hall. At this point it was explained that we could not go into the rest of the building due to religious services - this was the Thursday prior to Easter Sunday. Notice ststed no guided tours after 4:30, (this could have explained why there were no other coaches in the car park) we didn't arrive into the hall until 4:40. The guide apologized, but there was nothing he could do. On the bus he informed us that if we were still in Madrid the following Tuesday, the company would let us do the tour again - nice gesture - but no-one could take up the offer.
I deliberately selected this tour as it did not just drive by the monument, disappointed, perhaps the tour operator could have been more pro-active checking schedules for the Easter period.
We have been very surprised by these two places with so much history behind them. The trip on the bus has been very pleasant and comfortable. The guide was very attentive. The tour is worthwhile
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My First visit to Madrid